Valid orders received before 2:00pm CST, can ship the following business day. DI does prebuild
some commonly used setups possibly allowing same day shipments if required
Daily rental charges begin the day you receive the tool and end when the tool is received by DI. Rent is
charged seven (7) days each week, unless the renter is operating under a Panel Manufacturer's agreement
If you are not covered under a Panel Manufacturer's Agreement Contract prior to placing your order, the
rental fees will be invoiced and charged to your provided and authorized credit card on the day that DI
receives the returned equipment and/or at the end of each month. At invoicing, if the previously provided
and authorized credit card declines for payment, D.I. reserves the right to process payment using any other
credit card that we have on record for the Company. Past due rent bears interest at 18% or the highest
lawful rate until paid in full. Certain restrictions apply to be considered eligible for a Panel Manufacturer's
Agreement Contract; you may contact DI for further information.
A $1,000 authorization will be required on each rental prior to your rental request being processed.
If this authorization cannot be cleared, your rental request will not be processed;
you will be contacted in a timely manner within reasonable expectations to provide an alternate
approved payment method. If no contact can be made within three (3) days, your rental request
will be canceled.
You shall insure the equipment is used in accordance with the provided instructions and shall return the
equipment in good working order. You shall not modify, alter, or repair the equipment without the expressed
written consent of DI, and shall not remove or alter any part or labeling on the equipment.
You are responsible for ensuring that each person using the equipment has read and understood all manuals and
instructions pertaining to the equipment and safe and proper use thereof.
For each rental order, DI will provide a certification of each machine and tool. If roof panels and clips are
available from the manufacturer that supplied them to you, your rental will be accompanied by a "Panel
Certification". D.I will perform a test seam using the roof seamer that you will receive with the panel and
clip combination that you have specified on your rental form to certify the roof seamer's performance. If no
panel or clips are available or if they are found to be out of specification, a "Verification Gauge
Certification" or "Nominal Certification" is provided, to insure your machine or tool is
certified to work with your roof system if proper installation practices are followed.
DI makes no warranties that the equipment meets any specific construction or installation requirements. You
agree to indemnify and hold DI harmless from all losses, claims, injury to persons or property, damages
(including incidental and consequential damages) and expenses (including attorney's fees) arising out of the use
or misuse of the equipment.
Unless DI is notified within two days after receipt, it is assumed the equipment was received in good working
order. You are responsible for all loss and damage to the equipment during the rental period. All unreturned
equipment will be billed for all accrued rental charges plus the retail value of said items.
DI retains ownership of the equipment and grants you a non-exclusive, limited license for the rental period to
use equipment covered by patents and other intellectual property rights owned by DI.
No equipment shall be sublet, transferred or loaned out without the prior written consent of DI. If the
equipment is lost, stolen, missing or otherwise rendered non-returnable, you must notify DI immediately. Rental
charges will be stopped upon notification and a copy of a report from your local law enforcement agency. You
will be billed for the replacement of the equipment the current published retail price.
Damages other than "normal wear and tear" to the machine and/or hand tools will be documented and
charged accordingly at the discretion of DI Roof Seamers. Additional charges will apply for parts missing from
provided tool kit.
If you experience any seaming issue during the course of the rental that requires a conversation with one of our
Technical Service Representatives, a Service Ticket will be generated. Every effort will be made to solve the
issue over the phone. If in the opinion of the D.I. Technical Service Representative a replacement seamer needs
to be sent to the jobsite, rent will be stopped on the original seamer the day the replacement seamer is
shipped. The original seamer will be tagged in our system to be audited upon its return. The replacement seamer
will be sent by UPS ground delivery unless you specify otherwise. The outbound delivery charge and the return
delivery charge will be added to the initial invoice of the replacement seamer. You will be allowed 7 days for
the return of the original seamer. If it is not returned within 7 days, rental fees will be reactivated from the
day they were originally stopped and will continue until the seamer returns. The original seamer will be audited
by a certified Technical Service Representative upon its return. If the audit reveals that the initial reported
issue was related to any part or system failure in the seamer, you may be credited for the outbound delivery
charge that was billed to the replacement seamer.
D.I.'s Can Opener, because of the nature of the service it provides, is more subject to machine, fiber roller
and/or tooling wear and breakdown during the course of a job. There are many factors that lessen or increase the
possibility of failure; size of the job, material thickness, condition of the original seam and others. In the
event of failure, D.I. will provide a replacement Can Opener if requested. The replacement will be shipped by
UPS ground delivery unless you request an alternate delivery option and you will be responsible for all shipping
No credit will be issued against your rental fees for holidays, the inability to use this machine due to
"natural acts" such as inclement weather, customer failure to return the equipment promptly after
completion of the job, incorrectly provided addresses, delivery refusals and/or problems on the part of the
A Canadian postal code that contains a zero in the middle of the first set of 3 numbers and a zero at the end of the second set of 3 numbers (ex. N0L 2J0) is considered a rural address. Shipments to rural addresses in Canada may be subject to delays of at least one day. D.I. cannot be held responsible for any additional shipping or rental
fees due to delayed shipments to or from rural addresses.
If suit is brought to collect rent, recover equipment or enforce these terms and conditions, you agree to pay
all DI's expenses and costs associated therewith, including any reasonable attorney's fees.
This agreement shall be governed by and interpreted under Mississippi law, without regard to principles of
conflict of laws. You and DI consent to exclusive jurisdiction in the courts of Alcorn County, Mississippi for
any action related to or arising under this agreement.
Return all tools and equipment to the DI Roof Seamers facility that your order was shipped from. Initial and
return shipping charges will be included on first invoice and a return label is included with your rental for
your convenience. You will be billed for the return label and return shipping charges regardless if they are
used or not. If you do not receive a return label or if it is lost, contact DI for a replacement. If you
choose to return your equipment by means other than provided, it is strongly recommended that you obtain
If you experience a problem with equipment, please contact DI Seamers Technical Support
immediately at 1-888-343-0456 or 662-282-6626.
Revision January 25, 2018